Subject matter experts possess much more than just factual knowledge. They bring practical experience, professional judgment, insight into exceptions, and an understanding of what works in real-world situations.
However, in many organizations, that expertise remains locked away in people’s minds rather than being shared across teams.
In a new series of articles, François Walgering and Ger Driesen explore how to move from isolated expertise to collective capability. Using the High Performance Academy framework, they link four critical pillars (human, structural, relational, and human–AI capital) to help L&D leaders scale knowledge strategically:
The first article, titled“When Expertise Becomes a Bottleneck,”will be published on September 7, and we’ll explore the central question: How can you unlock existing internal expertise without relying too heavily on a handful of key individuals?