Subject matter experts hold much more than factual knowledge. They bring practical experience, professional judgement, insight into exceptions and an understanding of what works in real situations.
However, in many organisations, that expertise remains locked in people’s heads rather than shared across teams.
In a new article series, François Walgering and Ger Driesen explore how to move from isolated expertise to collective capability. Using the High Performance Academy framework, they connect four critical pillars (Human, Structural, Relational, and Human–AI capital) to help L&D leaders scale knowledge strategically:
The first article will kick off on 7 September 〈When expertise becomes a bottleneck〉, and we will dive into the central question: How do you unlock existing internal expertise without over-relying on a handful of key individuals?