NLV Assist: direct support for daily management of StreamLXP
Faster answers to your questions, without search or interruption
As an administrator of StreamLXP you are regularly busy setting up learning paths, managing users or adjusting settings. While doing so, you probably sometimes think, "How was that again?"
These are exactly the questions that often don't reach support, but take time. That's why there is now NLV Assist: a smart chatbot that helps you directly via WhatsApp with practical questions about using StreamLXP.
No waiting time, no digging through a manual - just get on with your work quickly.
What does it get you?
- Instant answers to common usage questions
- Less time spent searching or inquiring
- Greater control of the platform - independently and efficiently
- Switch faster when setting up and modifying your learning environment
NLV Assist and support: a strong combination
Of course, our support remains there for technical questions, bugs or more complex situations. NLV Assist complements that by taking care of daily, practical questions. Together they ensure that you can keep working smoothly.
What is NLV Assist?
NLV Assist was developed specifically for StreamLXP administrators. The chatbot is trained on the most up-to-date documentation and is available 24/7 via WhatsApp. You don't have to install anything - just ask your question through a channel you already use.
- Answer questions such as, "How do I create a learning path?" or "Where do I modify user roles?"
- Understanding how to make the most of StreamLXP
- Always available - exactly when you need it
Example
Question: "How do I set up an adaptive learning path?"
Answer: "Go to Resources > NEW RESOURCE. Add desired modules and set adaptive criteria, such as progress or scores. Determine the sequence and publish the learning path."
Used by the Dutch Red Cross and others
"The chatbot helps us significantly in managing StreamLXP. Where we previously spent a lot of time figuring out settings, we now have an appropriate answer within seconds. This increases our efficiency and makes our work easier."
- Koen van der West, Team Leader at the Netherlands Red Cross
An innovation from Next Learning Valley Labs
NLV Assist is the first product developed within Next Learning Valley Labs - our environment for smart tools that support you in your daily work. And there's more to come.
Instantly available to all StreamLXP customers
Are you working with StreamLXP through Next Learning Valley? Then you can use NLV Assist right away. Whether you are just starting out or already have a lot of experience - with NLV Assist you will get even more out of the platform.